Legal
Terms & Conditions
Please read these terms carefully before using our website or engaging our services.
Last updated: November 2025
1. Acceptance of Terms
By accessing grotitude.com or engaging any service provided by Grotitude ("we", "us", "our"), you ("Client", "you") agree to be bound by these Terms & Conditions and our Privacy Policy. If you do not agree, please do not use our website or services.
2. Services
Grotitude provides the following B2B services:
- Lead Generation
- Appointment Setting
- Cold Calling
- LinkedIn Outreach
- Email Marketing
- Search Engine Optimization (SEO)
- AI SEO
- Website Development
- Digital Marketing
Specific deliverables, timelines and scope for each engagement are documented in a written proposal, statement of work or service agreement.
3. Payment Terms
- Fees, billing cycle and payment schedule are defined in the applicable proposal or invoice.
- Unless otherwise agreed in writing, monthly retainers are billed in advance and are due within the payment window stated on the invoice.
- Accepted payment methods include major credit and debit cards processed through PCI-compliant gateways.
- Late payments may incur suspension of services until the outstanding balance is settled.
- All fees are exclusive of applicable taxes unless expressly stated.
4. Intellectual Property
All content, branding, methodologies, playbooks, software and materials created or made available by Grotitude remain our intellectual property. Client-approved deliverables become the property of the Client upon full payment. You may not reproduce, distribute or resell our proprietary materials without written consent.
5. Client Responsibilities
- Provide accurate business, product and audience information required for delivery.
- Supply timely feedback, approvals and access to necessary tools or accounts.
- Ensure all content, assets and offers shared with us comply with applicable laws.
- Maintain the confidentiality of any credentials or reporting dashboards shared with you.
6. Limitation of Liability
To the maximum extent permitted by law, Grotitude shall not be liable for any indirect, incidental, special, consequential or punitive damages, including loss of profits, revenue, data or business opportunities. Our aggregate liability for any claim arising out of or related to the services shall not exceed the fees paid by the Client during the three (3) months preceding the event giving rise to the claim.
7. Confidentiality
Both parties agree to keep confidential all non-public information disclosed during the engagement. Confidential information will only be used for the purpose of delivering or receiving the services and will not be shared with any third party without prior written consent, except where required by law.
8. Term & Termination
Either party may terminate an engagement by providing written notice as defined in the applicable agreement. Fees for work completed up to the termination date remain payable. Please refer to our Refund & Cancellation Policy for details.
9. Governing Law
These Terms are governed by and construed in accordance with applicable laws. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the competent courts, unless otherwise agreed in writing.
10. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date.
11. Contact Information
- Email: hello@grotitude.com
- Phone: +1 (315) 332-1121
- Website: https://grotitude.com