Refund & Cancellation

Our cancellation and refund practices are designed to be transparent and fair.

Refund & Cancellation

Effective Date: July 30, 2026

Project Payments

Unless otherwise stated in a signed agreement, payments made for consulting, strategy, lead generation or implementation services are non-refundable once work has commenced.

Cancellation

Either party may cancel ongoing monthly services by providing at least 30 days written notice unless a separate agreement specifies otherwise.

Refund Eligibility

If a duplicate payment or billing error occurs, please contact us within 7 days. Approved refunds will be processed using the original payment method where possible.

Contact

Questions regarding billing or cancellations can be sent to info@grotitude.com.