Legal
Privacy Policy
Your privacy matters. This policy explains what we collect, why we collect it, and the choices you have.
Last updated: November 2025
1. Introduction
Grotitude ("we", "us", "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy describes how we collect, use, disclose and safeguard information when you visit https://grotitude.com or engage our services.
2. Information We Collect
We collect the following categories of information:
- Contact details — name, business email, phone number, company name and country when you fill out a form or contact us.
- Client information — details required to deliver contracted services, including target audience, campaign assets and account credentials you choose to share.
- Usage data — pages viewed, referring URL, device type, browser and approximate location captured through standard web analytics.
- Communications — messages, meeting notes and correspondence you exchange with our team.
3. Cookies
We use cookies and similar technologies to remember your preferences, understand how the website is used, and improve performance. You can disable cookies through your browser settings; some parts of the site may not function as intended if you do.
4. How We Use Your Data
- To respond to inquiries and schedule consultations.
- To deliver, manage and improve the services you have engaged us for.
- To send service updates, invoices and important account notices.
- To send marketing communications where you have opted in.
- To comply with legal obligations and protect our legitimate interests.
5. Third-Party Services
We rely on trusted third-party providers for hosting, analytics, email delivery, CRM, scheduling (e.g. Calendly), and payment processing. These providers only receive the information necessary to perform their function and are contractually required to protect your data.
6. Marketing Communications
If you opt in, we may send you occasional updates about our services, case studies and industry insights. You can unsubscribe at any time using the link in any email or by contacting us directly.
7. Your Rights
Subject to applicable law, you have the right to access, correct, update or delete your personal information, restrict or object to certain processing, and withdraw consent at any time. To exercise these rights, contact us using the details below.
8. Data Security
We implement industry-standard technical and organizational safeguards to protect your information from unauthorized access, alteration, disclosure or destruction. No online transmission is 100% secure, so we cannot guarantee absolute security.
9. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes and enforce our agreements.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date at the top of this page.
11. Contact Us
For any privacy-related questions or requests, reach us at:
- Email: hello@grotitude.com
- Phone: +1 (315) 332-1121
- Website: https://grotitude.com